Automation Engineer · Bharti Airtel

Adarsh
Mishra

Engineer-turned-PM turning telecom
into product decisions.

1+ year shipping production-grade automation and analytics at Bharti Airtel. Built 3 internal tools used daily across Field Ops, NOC, and Product teams.

Adarsh Mishra — Associate Product Manager
90%+Faster Investigation

Reduced B2B network fault analysis from 3–5 hours to 29 minutes.

3Internal Tools Shipped

Analytics & automation workflows used daily by cross-functional teams.

4Teams Aligned

Field Ops, NOC, Product, and Automation stakeholders unified.

2SLA Risks Surfaced

Critical breach patterns identified before customer escalation.

Recruiter Snapshot

Where I create the most value

Best-Fit Roles

Associate Product Manager, Product Analyst, Product Operations, Technical PM — especially platform or workflow-focused product roles.

Best-Fit Domains

B2B SaaS, telecom, internal tools, analytics products, workflow automation, operations platforms, and infrastructure products.

My Edge

I have seen how product decisions ripple into operations, data pipelines, customer experience, and SLA outcomes at scale inside Airtel Business.

Featured Case Study

Reducing B2B network fault investigation time by 90%

At Airtel Business, network fault investigation required analysts to manually correlate network issues with impacted B2B services. The process took 3–5 hours, created cross-team delays, and made SLA risks harder to detect proactively.

I approached it like a product discovery exercise: mapped the workflow, studied historical incidents, aligned 4 stakeholder teams, wrote the product spec, and helped ship automation that cut investigation time to 29 minutes.

Open the full breakdown
Before
Fault detected
Manual correlation
Team handoffs × 3
Late SLA visibility
After
Fault detected
Automated impact map
Shared KPI view
Proactive SLA signals

Journey

How I moved from engineering to product thinking

2021 – 2025

Systems Foundation

Studied ECE at GNDEC, building a deep base in networks, architecture, circuits, and software systems.

2023 – 2025

Leadership Through Operations

Coordinated campus recruitment, tech events, and student communities — learning how people, process, and incentives shape outcomes.

2024

User-First Software at IIT Bombay

Built research tools for Nano-bios Lab and translated scientist workflows into iterative software releases at a 2-week cadence.

2025 – Present

Product Thinking Inside Telecom Ops

At Airtel Business, operational pain points become product requirements, dashboards, and decision systems.

Product Stories

Projects framed by user problems and outcomes

Network Impact & Fault Analysis

3–5 hours → 29 minutes

Mapped the workflow, wrote the product spec, designed REST API contracts, and shipped automation that correlates faults with impacted B2B services.

Research Collaboration Platform

Primary async discussion tool

Built a Flask + YouTube API platform for lab researchers, replacing scattered email threads with a shared collaboration workflow.

Assignment Feedback System

60% grading effort reduction

Designed a role-based system after gathering feedback from 20+ beta users and iterating on 3 prioritized pain points before final release.

Product Operating Principles

What I believe about building good products

01

A good product starts with the workflow, not the feature list.

02

Metrics create trust when teams disagree on what success means.

03

Internal tools win when they reduce decision time, not just manual effort.

Toolbox

Skills I bring into product teams

Product
User ResearchPRD WritingRoadmappingStakeholder ManagementOKRsKPI DefinitionA/B TestingAgile/Scrum
Data & Analytics
SQLTableauPython (Pandas)MTTR/SLA AnalysisKPI MonitoringData-Driven Decisions
Engineering
PythonREST APIsFlaskDjangoSeleniumDockerGitLinux
AI / ML
LLM ApplicationsPrompt EngineeringGenerative AINLP BasicsModel Evaluation

Open to Opportunities

Looking for a product teammate who can bridge users, data, and engineering?

I am especially interested in product-led teams building B2B, platform, analytics, workflow automation, and operations-heavy products.