Writing
Lessons from shipping automation, analytics, and internal tools inside Bharti Airtel and IIT Bombay. No fluff — just the actual product thinking behind real work.
A deep dive into how I approached a painful 3–5 hour manual workflow, turned it into a product problem, and shipped an automation that now runs in production — cutting investigation to 29 minutes.
Internal tools are underrated proving grounds for product thinking. Here's what I learned about discovery, stakeholder alignment, and shipping with trust when your users sit in the same office.
Building a collaboration platform for research scientists at IIT Bombay's Nano-bios Lab taught me that the best product insight often comes from watching how people work around your assumptions.
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I write about the craft of product management, operational thinking, and building tools that actually get adopted. Let's exchange ideas.
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